We're here
to help.
One inbox for everything — bugs, feedback, questions, or just to say hello. We read every message and reply to all serious enquiries.
Email support
contact@ternaryspacelabs.com
What to include
A clear subject line helps us respond faster. Some suggestions:
[Last Time] Bug — describe what happened and what you expected
[Last Time] Feedback — feature requests, UX thoughts, anything
[Privacy] — data questions or deletion requests
[Business] — partnerships, press enquiries
Response times
We aim to reply within 2 business days. During busy periods it may take a little longer — we appreciate your patience.
Frequently asked questions
Where is my data stored?
All your data is stored locally on your device. Nothing is sent to our servers — because we don't have any. See our Privacy Policy.
How do I delete all my data?
Go to your Android settings → Apps → find the app → Clear data. Or simply uninstall — this permanently removes everything.
Can I transfer my data to a new phone?
Android's built-in backup may preserve app data when switching devices, depending on your backup settings. Manual export/import is on our roadmap.
I found a bug. How do I report it?
Email us with a description of the bug, your Android version, and the steps to reproduce it. Screenshots always help. We take every bug report seriously.
Will you add [feature]?
We prioritise keeping our apps focused, but we consider every suggestion. Send it to us — the more people ask for something, the higher it goes on the list.